Frequently asked questions.

Monthly and annual commercial terms are available. The order form confirms your selected plan, billing schedule, renewal terms, ride allowance and implementation scope.

We begin with a focused review of your fleet, ride volume and current workflow. The agreed onboarding may cover account configuration, operational settings, data preparation and team guidance.

The current plans are designed to support unlimited user, driver and vehicle records. Monthly ride volume determines the plan allowance and applicable overage rate.

Yes. Dispatch teams can assign drivers and vehicles, update trip details and follow operational status from the connected workflow.

The driver workflow supports live location and trip-status visibility while relevant operational features and device permissions are active.

Yes. Driver records, availability and scheduling can be managed alongside reservations and dispatch.

Yes. Custom add-ons, integrations, branded booking experiences and specialised workflows can be scoped separately after a technical review.

Support may include onboarding assistance, direct help, FAQs, guidance material, priority support and dedicated account management depending on the selected plan and proposal.

It can be included for qualifying Scale or custom agreements. The response channel, coverage and service expectations must be confirmed in writing.

Zyrexos is developed continuously, with significant improvements and new capabilities generally planned through a quarterly release cycle.

Zyrexos uses proportionate safeguards, including encryption in transit. Customers remain responsible for authorised users, secure credentials and lawful use of passenger, driver and employee data.